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Technical support

You can rest assured that EAB will provide ongoing support once the site goes live.

EAB has built a solid reputation for supporting its long standing customers for many years.

Annual Support can be arranged via a contract or based on time and material.

Standards

We use Open Source online solutions based on industry standards such as MySQL online databases and the PHP programming language. These integrate well with our preferred Open Source (Linux) platform technology and can interoperate with other technologies.

In 2007 EAB became the second only UK company to reach eZ Publish Silver Partner status. Voted by many as the number one CMS, eZ Publish is known for its ease of use and its scalability for small, medium, and major enterprise sites. Some of the major websites now using eZ Publish include: the Financial Times, Vogue, Elle, National Geographic, Virgin, and Marie Claire.

eZ Publish is engineered for high security, search engine optimisation (SEO) and accessibility.

See the eZ Publish section on our site!

Technical services

We can offer you a complete package or a single service from these below:

Ongoing technical support from EAB

  • Website performance audit
  • Web hosting (dedicated or shared)
  • Domain name registration & maintenance
  • Website maintenance services

Account management

To make our clients lives easier, we have developed a bespoke online account management application for them.  

That means our clients can see a dedicated area where details of the services provided by us are visible and trackable; including

  • Invoicing details with an instant view of all expenditure on the account
  • Hosting and domain names information and billing schedule
  • Wish list for site developments and improvement
  • Support ticket tracking at a glance
  • Support forums

Our clients’ websites can be linked into this area  - making it easy for staff to remember where to go to find all the information!

Please contact us to discuss your requirements, we're sure we can help.

Enterprise AB designs interactive web projects for clients in UK, mainland Europe and China

Call us: +44 (0) 7931328017